LocumTree is a web and app solution that brings together part time pharmacists or self employers (Locums) and contracting pharmacies that offer their shifts through a schedule integrated into the app.

Problem definition

The high demand for professionals in the pharmaceutical area revealed through research the opportunity to develop a web-responsive solution for contractors to make vacancies available and a mobile application for professionals to have access to them, facilitating hiring and filling vacancies more effectively and agile. This should generate a favorable movement in the economy of the local pharmaceutical sector.

Research data

There are around 42,000 pharmacists across the UK and around 11,700 pharmacies across England alone. The pharmacy and the pharmacist perform two functions in the distribution of medicines: one sanitary and the other commercial. In every pharmacy, the presence of the pharmacist during its operation is mandatory, closing during the vacation period and in the occasional absence of the pharmacist.

Challenge

Design a good user experience for 3 types of "personas" within the web platform.
Then, design the mobile experience for pharmacists, with simplicity in the execution of tasks and quick completion of goals.
Designing user-friendly interfaces with the same simple visual pattern and keeping the focus on usability.

Strategy

My strategy was an application of the Design Sprint to validate some ideas with the development team and try to bring insights with more understanding about the project owners' desires and customers' needs, as well we found in the research.

Below, are some of the dynamics and artifacts I used during the creative process.

Work Process

Desk Research

Design Sprint

Wireframes

User journey map

Prototyping

UI Guidelines

Web Design

App Design

Handoff

Usability tests

Solutions

We have created a solution that allows professionals to manage shifts and schedules, set pay/hours/work, and submit payment notes by UK law. Pharmacies can record payments and post the availability of upcoming shifts to app users.
In addition, it collects professional data from Locums, generates a list of professionals for companies and a list of contracting pharmacies for pharmacists, significantly evolving big data.